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What is Copay in Health Insurance in India

In health insurance, a copay is a predetermined amount you pay out of pocket for a specific medical service or prescription. It serves as a cost-sharing arrangement between you and your insurance provider.

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Home / Health Insurance / Articles / What is Copay in Health Insurance

Over the past few years, the health care costs have been on an upward trajectory. This makes access to good treatment at affordable costs challenging, especially for the mid-income and lower-income groups. But thanks to unique health insurance plans, things are getting simpler. There’s no denying that owning a health insurance policy is pivotal. Before committing to health insurance, it’s crucial to familiarize yourself with the jargon to understand the policy documents better. One key term to grasp is "copay" in health insurance.

Copay Meaning & Definition
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There are many complicated definitions out there! But, in simple language, copay, also referred to as coinsurance in health insurance, is the percentage of the admissible claim amount that you need to bear during claim settlement. Hence, you need to check the copay clause to understand how much you need to contribute during claim settlement and avoid unpleasant surprises.

What is Copay in Health Insurance?
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Consider this scenario: You buy a health insurance policy, with the most common belief that the insurance company will cover 100% of the bill amount. It's all fine till now. Unfortunately, you get hospitalised, and the bill comes to Rs. 10 lakhs. You raise a claim to inform your insurer about the bill. But then something unexpected happens. Your insurer tells you that they will pay only 95% of the bill amount, and you need to pay the remaining 5%. That comes to Rs. 50,000. Not a small amount, right? You get astonished and question the insurer. They tell you - it’s a copay clause, as mentioned in the policy document. You wonder when you sign up for this. Well, such cases are not rare, and to avoid such uncomfortable scenarios, it’s important to learn the concept of copay in health insurance.

How does Co-pay Work? 
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Co-pay is a term you'll often come across when dealing with health insurance policies.

It is a cost-sharing arrangement between insurance providers and policyholders to manage healthcare expenses. Here's a simple and conversational explanation to make it easier to understand. The purpose of co-pay is to encourage policyholders to be more involved in their healthcare decisions and to discourage unnecessary or frivolous medical expenses. It also helps to keep insurance premiums lower since the policyholder shares a portion of the cost.

It's important to note that co-payment in medical billing applies to specific services or treatments mentioned in your health insurance policy. It might vary for different types of medical services. For example, you might have a different co-pay percentage for hospitalisation, diagnostic tests, or specialist consultations.

Co-pay is generally indicated in terms of a percentage, but it can also be a fixed amount depending on your policy. It's crucial to thoroughly read your policy document to understand the co-pay terms and conditions, as they can vary from one insurance provider to another.

Co-pay differs from deductibles; deductibles are the initial amount paid before insurance coverage begins, while co-pay is a fixed amount or percentage contributed to each medical expense. Note that co-pay doesn’t apply to all policies—some offer a "no co-pay" feature, covering expenses fully based on the insurer’s terms and the policy selected.

Example of Co-pay in Health Insurance
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So, imagine you have a health insurance policy with a co-pay in medical billing of 20%. This means that when you receive medical treatment or have a doctor's visit, you'll have to pay 20% of the expenses out of your own pocket, while the insurance company will cover the remaining 80%. Let's say your doctor's visit costs Rs. 1,000. With a 20% co-pay, you'll have to pay Rs. 200, and the insurance company will take care of the remaining Rs. 800.

Benefits & Features 
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BENEFITS AND FEATURESDESCRIPTION
Financial ProtectionProvides financial security against unexpected medical expenses, covering hospitalisation, treatments, surgeries, and medications to reduce the burden of medical bills.
Cashless HospitalisationAllows policyholders to avail treatment at network hospitals without upfront payments, as the insurer directly settles bills per policy terms.
Pre and Post Hospitalisation CoverageIt covers expenses such as consultations, diagnostic tests, medications, and follow-up treatments incurred before and after hospitalisation.
Daycare ProceduresThis includes coverage for medical treatments that do not require 24-hour hospitalisation, such as chemotherapy, dialysis, and cataract surgery.
Maternity BenefitsCovers expenses for pregnancy and childbirth, including pre and postnatal consultations, delivery costs, hospitalisation, and newborn care in some cases
No Claim Bonus (NCB)Rewards policyholders with an increased sum insured for no claims during a policy year, promoting good health and reduced claim frequency.
Wellness BenefitsOffers programs like gym membership discounts, preventive health check-ups, telemedicine access, and screenings to encourage a healthy lifestyle.
PortabilityEnables switching between insurance providers without losing accrued benefits, offering flexibility to find better coverage or service.

Benefits and features differ by policy and provider, so always review terms, compare options, and choose a policy that fits your needs and budget.

Is Copay Compulsory?
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While a few health insurance plans come with mandatory co-payment, a few plans allow you to opt for the voluntary deductible, which reduces the premium amount. To answer this question, copay depends on the plan that you are considering buying. 

Copay Percentage

The copay percentage can vary between 5-20% and depends on the insurance company and the health insurance policy that you are opting for.

Voluntary Deductible vs. Copay - Not the Same!
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Both voluntary deductible and copay are different terms. You pay all the deductibles when you file a claim. After this, the insurance company settles the remaining amount. If the policy comes with a copay, this amount will be divided between you and your insurer as per the agreed percentage. The policy document mentions the copay percentage.

Impact of Copay on the Health Premium Amount
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The percentage amount that you share with your insurer has a direct impact on the premium amount. How? When the copay is higher, you pay a higher amount, and the insurer will have to pay a lesser amount. Hence, insurers incentivise you by decreasing the premium amount. 

High Copay Amount
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A higher copay results in a lower premium but increases your out-of-pocket expenses during a claim. The reasoning is straightforward: a higher copay means the financial risk is shared between you and the insurer.

Less Copay Amount
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In case of a lesser copay amount, you will have to pay a higher premium amount each year but decrease out-of-pocket expenses during a claim. 

Types of Copay Clauses in Health Insurance
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Insurers apply copay clauses based on different scenarios as mentioned below.

In case of pre-existing diseases, critical illnesses, etc., the insurer will always levy a copay clause since treatments for such health conditions are expensive. In this case, you need to bear a part of the bill.

Hospital-Related Clause
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Insurers may levy a copay clause only on reimbursement claims. That is, when you get treated at a non-network hospital, that your insurer is not associated with. Under such cases, there are no copay clauses for cashless claims. Cashless claims are allowed only in a network hospital.

Age-Related Clause
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A higher copay results in a lower premium but increases your out-of-pocket expenses during a claim. The reasoning is straightforward: a higher copay means the financial risk is shared between you and the insurer.

Location-Related Clause
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It’s no secret that medical costs are higher in metro cities than in smaller towns. However, due to the higher possibility of medical expenses, insurers may put a copay clause in bigger cities to reduce the risk.

Advantages and Disadvantages of a Copay Clause
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Advantages

A high copay lowers the recurring premium costs.

Disadvantages

With a copay clause, you may end up spending more on treatment costs. This may make the health insurance policy less efficient.

Why Do Insurers Include Copay Clause in the Policy?
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Insurers levy copay clauses to help them save during claim settlement. Here are other reasons why insurers apply copay in health insurance plans. 
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Prevent Misuse of Policies
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Sometimes, policyholders may raise claims even against the treatment of diseases that do not demand high treatment costs. The copay clause will prevent misuse of insurance policies. The reason is - if policyholders raise a claim, they will also have to bear a portion of the bill. This also ensures that the health insurance policy is judiciously used. 

Rethink Expensive Treatments When Not Required
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Usually, people with a health insurance policy will opt for luxurious facilities/expensive hospitals, even when not required. Because of this, the claim amount turns out to be higher, and insurers may have to bear unnecessary costs. To eliminate this, insurers levy a copay clause to discourage policyholders from going to hospitals that can lead to higher expenses. For example, if you have a copay clause of 10%, you will think twice before opting for treatment in premium hospitals. 

Should you opt for a policy with co-pay?
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A health plan with a co-payment feature may be suitable for individuals who meet the following criteria.

  1. Budget-conscious individuals: If you are looking for a more cost-effective health insurance option, a plan with a co-payment feature can help lower your premiums. This can be beneficial if you want to save money on your monthly insurance expenses.

  2. Generally healthy individuals: If you have good overall health and do not anticipate frequent medical visits or extensive treatments, a plan with a co-payment feature could be a good fit. Since you may not require extensive medical care, the co-payment amount might not significantly impact your out-of-pocket expenses.

  3. Low-risk individuals: If you have a lower risk tolerance and are comfortable taking on a certain percentage of medical expenses, a co-payment plan can be suitable. You would pay a predetermined amount at each healthcare visit or service, while the insurance company covers the remaining portion.

  4. Individuals with access to emergency funds: If you have emergency savings or sufficient funds set aside to cover potential co-payment expenses, a plan with a co-payment feature can be a viable option. This ensures you have the means to pay your portion of the medical costs when needed.

  5. Those seeking affordable coverage: If you are searching for a health insurance plan that provides basic coverage at a more affordable price, a plan with a co-payment feature can be a good choice. The reduced premiums associated with co-payment plans can make healthcare coverage more accessible within your budget.

Things You Should Consider Before Opting for Health Insurance with Copay Clause
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Health Conditions 
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You may think you are fit and don’t have any pre-existing diseases, and hence, choosing a policy with a high copay may make perfect sense to you to save premium. However, if unexpected medical expenses occur, you could end up paying more for treatment. Therefore, it's important to carefully consider this factor before choosing a policy with a high copay clause.

Coverage Requirements
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As mentioned above, plans with high copayments are comparatively cheaper. However, this also means you have to bear a specified portion during the claim settlement. Therefore, just because the plan is more affordable, you should not buy it without assessing your coverage requirement. The pandemic is a reminder of the unforeseen medical expenses that can bring a lot of emotional and financial stress to one’s life.

Savings
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If you want to buy a copay health insurance plan, make sure you have adequate savings to pay for the hopitalisation bills, in case they arise.

Other Factors
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Along with copay, other factors such as claim settlement process, claim settlement ratio, value-added services, inclusions, and exclusions, need to be considered when buying a health insurance plan in India.

Note: While they may pay a slightly higher premium each year, policyholders can remain stress-free even if the claim amount is substantial. Therefore, it is recommended to opt for a zero or low copay plan to save on treatment costs.

Frequently asked questions
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Below are few of the questions about copay in health insurance:

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How can I know the copay percentage in my policy?

When you buy a policy, you will get the policy document where all details are mentioned - inclusions, exclusions, copay clause, copay percentage, etc.

Should I buy a policy with or without copay?

As mentioned above, you need to consider your lifestyle, previous and current health condition, savings, probability of raising a claim, etc., before deciding. For example, if you follow a disciplined and healthy lifestyle, you may consider buying a plan with a copay clause. This will also help you save on the premium amount. However, if you have financial resources, we recommend purchasing a plan without a copay to avoid financial stress in the future.

Why are policies with copay clauses cheaper?

Copay means you bear a certain portion of the admissible claim amount with your insurer. In case there is a copay clause, you are sharing this risk with your insurer. Hence, the premium is lower than compared to policies without a copay clause.

Why are policies without copay more popular even if they are expensive?

Healthcare costs are rising and even at a faster pace in metro cities. To avoid these unforeseen costs, which can make any robust financial plan go for a toss, many people prefer paying a higher premium to stay stress-free.

How does copay or copayment works?

Copay or copayment is usually an amount you need to pay at the time of claim settlement, while the insurer will pay the remaining amount. You need to pay this amount as the percentage of the sum insured amount in the policy document. The co-payment clause depends on the plan that you are selecting. For example, plans for senior citizens come with a higher copayment clause. Also, some insurers may levy higher copayment in case treatment is done at a non-network hospital.

How do I know how much I need to pay during the claim settlement?

To determine your co-payment responsibility during claim settlement, you can consult the terms and conditions outlined in your health insurance policy. The policy document will specify the exact co-payment percentage or amount that you are obligated to contribute. Alternatively, you can directly reach out to your insurance provider to obtain information about your co-payment obligations and seek clarification on how co-payment is calculated when settling claims.

Is a co-pay levied on cashless hospitalisation?

Yes, you need to pay your share of the claim amount during cashless settlement as well.