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Pan Card Customer Care Number | Toll-Free Number

TeamAckoDec 27, 2024

A PAN (Permanent Account Number) card is a unique identification number issued by the Indian government. It's used primarily for financial and tax-related transactions. You can consider it a personal ID for your financial dealings in India. During and after applying for PAN, you may have certain complaints or grievances. Many avenues are available to resolve these, and you will find comprehensive information about Income Tax PAN Card Customer Care details here.

PAN

Contents

Ways to Contact PAN Card Customer Care
PAN Card Customer Care Contact Information
Lodging A Complaint About Your PAN Card
Common Problems Faced By PAN Card Applicants In India
How To Share Feedback Or Register Complaints For Your PAN Card
What Should I Do If I Have Not Received My PAN Card?
Important PAN Card Services And Features
- Name and Address Change
- Linking PAN with Aadhaar
New Features For Your PAN Card Assistance
- Mobile Application for PAN Services
Wrapping Up
Frequently Asked Questions

Ways to Contact PAN Card Customer Care

Toll-Free Helpline Numbers
Email Support
Online Chat Support
Physical Customer Care Centers

PAN Card Customer Care Contact Information

Here are ways to contact income tax customer care support for a PAN card:

TIN-NSDL Customer Care Support

TIN-NSDL (Tax Information Network - National Securities Depository Limited) is an organisation in India responsible for managing and processing various tax-related data and services. TIN-NSDL is one of the authorised entities that assist in the application and issuance of PAN cards. They help individuals and businesses apply for and obtain their CSC UTI PAN cards, ensuring proper record-keeping and tax compliance.

NSDL Customer Care Number: 020-27218080

You can choose any of the following ways to contact NSDL (now Protean) for PAN-related queries:

Official website: www.tin-nsdl.com

Email ID: [email protected]

City	Address	Phone number	Fax	Email
Mumbai (Head Office)	Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 40001	-	-	-
Pune	5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Pune–411016	020-27218080	020 2721 8081	[email protected]
New Delhi	409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi-110001	(011) 2370 5418 / 2335 3817	(011) 2335 3756	-
Chennai	6A, 6th Floor, Kences Towers, 1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai–600017	(044) 2814 3917/18	(044) 2814 4593	-
Ahmedabad	Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., C. G. Road, Near Panchvati Circle, Ahmedabad, Gujarat–380006	(079) 2646 1376	(079) 2646 1375	-
Kolkata, West Bengal	5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata–700020	(033) 2281 4661 / 2290 1396	(033) 2289 1945	-

UTIITSL

UTI Infrastructure Technology and Services Limited (UTIITSL) is another organisation in India closely related to PAN. It is one of the authorised entities facilitating PAN card services, similar to TIN-NSDL. It plays a significant role in PAN card application, issuance, and management for individuals and businesses. UTIITSL ensures that people can apply for PAN cards, make updates, and resolve issues related to their PAN cards through their services. So, UTIITSL is an essential part of India's PAN card application and management process, working alongside TIN-NSDL to provide these services to taxpayers.

All India UTIITSL PAN Customer Care Number

Telephone Number: +91 33 40802999, 033 4080299

(9:00 AM to 8:00 PM on all seven days of the week)

Email ID: [email protected]

UTIITSL - PAN Branch Offices:

City	Address	Phone Number	Fax	Email
Mumbai	Plot No. 3, Sector 11, Post Bag No. 22, CBD Belapur, Navi Mumbai–400614	(022) 67931141		[email protected]
Mumbai	Santoshi Niwas, Behind Punjab National Bank, Shivaji Path, Thane (West)–400601	(022) 25400905		[email protected]
Mumbai	Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, JVPD, Mumbai–400049	(022) 26200368	(022) 67931099	[email protected]
Kolkata	29 N S Road, Ground Floor, Opp. Gilander House and Standard Chartered Bank, Kolkata–700001	(033) 2242 4775	NA	[email protected]
Chennai	D-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai–600032	044 – 22500187		[email protected]
New Delhi	1/28 Sunlight Building, Asaf Ali Road, New Delhi-110002	011- 23211285	9873057779	[email protected]
New Delhi	Jeevan Jyoti Building, Plot No 5, Local Shopping Centre 1, Sector-4, Dwarka, New Delhi-110078	011- 23211387	011 23741280	[email protected]

Aaykar Sampark Kendra

It means “Tax Contact Center” in English. It refers to a government service or centre in India that helps people with their tax-related queries and issues. These centres provide information and assistance regarding income tax, tax filing, and other tax-related matters. They aim to make it easier for taxpayers to get answers to their questions and resolve tax-related problems by offering a point of contact with tax authorities.

Lodging A Complaint About Your PAN Card

To register a PAN Card complaint, you can use the online platform by the Income Tax Department, Aayakar Sampark Kendra (ASK). Follow these steps to proceed:

Go to the ASK portal.
Navigate to the ‘Grievances’ section and complete the necessary fields, including details about the nature of your complaint and receipt number.
Click the ‘Submit’ button to file your complaint officially.
Alternatively, you can contact us for assistance by calling 1800-180-1961 or emailing [email protected].

Phone: 1800-180-1961

Email ID: [email protected]

Apart from the abovementioned cities, PAN card customer care centres are also present in Gurgaon, Noida, Bangalore, Hyderabad and Vadodara. These addresses can be easily found online.

Common Problems Faced By PAN Card Applicants In India

Here are some common challenges faced by applicants when applying for a UTI PAN card:

Delayed Processing: PAN card issuance may be delayed due to a backlog or administrative issues.
Incorrect Personal Information: Errors in personal details like name, date of birth, or other data can cause complications.
Lost or Stolen PAN Cards: If a PAN card is lost or stolen, applicants must apply for a duplicate, which can be lengthy.
Application Rejection: Incomplete documentation or incorrect information can lead to application rejection.
Address Change: Updating the address on a PAN card can be challenging for relocated people.
Name Change: Changing your name due to marriage, legal reasons, or personal preference can complicate updates.
Signature Mismatch: A mismatch between the signature on documents and the PAN card can cause issues in financial transactions.
Online Application Problems: Technical difficulties or unfamiliarity with the online application process can pose challenges for some applicants.
Communication Issues: Difficulty reaching the PAN card customer support helpline or receiving timely responses can be frustrating.
Address Verification Delays: Address verification by authorities can take time, causing delays.
Outdated Photograph: An unclear or outdated photograph may require updating on the PAN card.
CSC NSDL Verification Confusion: Employers or third parties may struggle to verify a PAN card’s authenticity.

Awareness of these issues and taking proactive steps—such as double-checking application details, promptly reporting lost cards, and following up on delays—can help resolve these problems efficiently.

If they or you have a question, concern, or feedback about the PAN card, it is quite easy to seek assistance. The Income Tax Department offers a fast online option to resolve any disputes. To do this, visit their official website, enter all the required information, and submit your feedback or complaint.

Make sure to provide the correct details when filling out the form. Include your name, PAN number, address, and a clear explanation of your issue or query. After you submit the form, the Income Tax Department will review it. They will contact you by phone or email to resolve your problem.

What Should I Do If I Have Not Received My PAN Card?

When you have applied for a PAN Card that has not been delivered, you must sort out the problem as soon as possible. First, go to the official TIN-NSDL portal and click the “Complaints/Questions” tab. You can enter your complaint here and state that you have not received your PAN. The respective teams of the NSDL or UTIITSL will ensure that the card is resent after the required information has been confirmed.

Important PAN Card Services And Features

Name and Address Change

In case of a change in the name or address mentioned on the PAN card (owing to a change in status such as marriage, change in address, etc), you can send a change request online. Here's how to update your details:

Go through the official NSDL or UTIITSL web link.
Scroll down to the next section, which is known as the Update PAN Details.
Provide your new name or address on the web-based form with all the necessary information.
Send copies of supporting documents (including identification and address).
Remit the right amount of charges that come with the update.
After updating, your new PAN card will be delivered to the registered address.

Linking PAN with Aadhaar

Now, linking a PAN card with an Aadhaar is mandatory to pay taxes, receive income, and receive other such services. Here’s how to link your PAN with Aadhaar:

Go to the official income tax website for e-filing.
In this link, go to the home page of www.incometaxindiaefiling.gov.in and check the link in the Aadhaar section where the PAN number, Aadhaar number and name as per Aadhaar are required to be filled in.
Click the ‘I am not a robot’ button and complete the reCAPTCHA verification steps as required.
Click on the Link Aadhaar. If the details match, your PAN and Aadhaar will be linked successfully.
If there is any inconsistency, you may have to update your details either on the Income Tax Website or the UIDAI Website.

Both services guarantee that your PAN card is current and conforms to government rules and regulations.

New Features For Your PAN Card Assistance

Mobile Application for PAN Services

Mobile apps provided online by PAN service providers make managing your PAN card easier than ever in today’s technologically advanced world. These apps will enable users to get most of their needs fulfilled on their smartphones. With the PAN service mobile app, you can:

New PAN card: You wish to apply for a new PAN card or want to change your existing PAN card.
It helps you track the status of your PAN application in real-time and thus offers an update on it.
To lodge complaints or seek redress for any problem regarding your PAN card. Download your e-PAN directly from the app for quick access.
The app's user-friendly interface makes it easy to navigate and provides access to all essential PAN-related services at your fingertips.

Wrapping Up

PAN card customer care significantly ensures a smooth and hassle-free experience for taxpayers across India. Whether you're applying for a new PAN card, updating existing information, or resolving issues, the dedicated helplines, online resources, and physical centres are there to assist you. Timely and accurate PAN card customer care support through the income tax helpline number enhances financial transparency and empowers individuals and businesses to meet their tax obligations efficiently. Your PAN card is not just a number; it's your key to financial compliance and prosperity.

Frequently Asked Questions

Below are some of the frequently asked questions on PAN Card Customer Care

What is the PAN Card Helpline Number?

The PAN Card helpline number is a toll-free customer service hotline provided by the Indian government for queries related to PAN (Permanent Account Number) cards. It varies depending on the issuing authority, either TIN-NSDL or UTIITSL. You can find the relevant helpline number on their official websites.

What Documents Are Required for PAN Card Queries?

Typically, you will need your PAN card or application reference number when making queries related to your PAN card. It is a good idea to have your personal identification details handy, such as your name, date of birth, and address, as these may be required for verification.

How Long Does It Take to Get a PAN Card Query Resolved?

The time taken to resolve a PAN card query can vary. Simple queries or status checks may be resolved within a few days. However, issues such as corrections or re-issuance might take several weeks or longer. Follow up on your query if it remains unresolved for an extended period.

What steps can I take if my PAN Card does not arrive?

If your PAN Card has not been delivered, it’s essential to take action quickly:

Visit the TIN-NSDL website.
Under the “Complaints/Questions” section, you should select the type of request you want to make.
The team of the NSDL or UTIITSL will verify the information and take appropriate actions to dispatch PAN cards again.

Can I correct my name on the PAN Card?

You can request a name correction if your PAN card shows a discrepancy. You must submit a correction form along with supporting documents.

Disclaimer: The content on this page is generic and shared only for informational and explanatory purposes. It is based on several secondary sources on the internet, and is subject to changes.